This Cookie Policy explains what cookies are, how PROXSOLUTIONS LTD ("we", "our", "us") uses cookies and similar tracking technologies on our website at proxsolutions.diy, and the choices available to you regarding your cookie preferences. This policy should be read alongside our Privacy Policy, which describes how we handle personal data collected through or in connection with cookie use.
Cookies are small text files that are placed on your device — your computer, smartphone, or tablet — when you visit a website. They are widely used to make websites work efficiently, to improve the user experience, and to provide information to the website operator about how the site is being used. Cookies can be "session cookies" that are deleted when you close your browser, or "persistent cookies" that remain on your device for a defined period of time or until you delete them manually.
In addition to cookies, we may use other similar technologies such as web beacons, pixel tags, and local storage mechanisms. Where this policy refers to "cookies", it includes all these technologies unless stated otherwise.
Cookies can be set by the website you are visiting ("first-party cookies") or by third-party services operating on that website ("third-party cookies"). Both types are described in this policy.
We use cookies for the following general purposes on our website:
We categorise the cookies used on our website as follows:
These cookies are essential for the website to function and cannot be switched off without materially impairing your ability to use the site. They are typically set in response to actions you take such as navigating between pages, submitting a form, or setting your privacy preferences. Strictly necessary cookies do not store any personally identifiable information and do not require your consent under applicable UK cookie regulations.
Examples of strictly necessary cookies used on our website include session management cookies that maintain the integrity of page navigation, security tokens that protect form submissions against cross-site request forgery, and cookies that store your cookie consent preferences.
Functional cookies allow our website to remember choices you make and provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have added to our website. If you do not allow these cookies, some or all of these functional features may not work correctly.
Examples include cookies that remember your preferred language or region settings, and cookies that remember whether you have previously acknowledged a particular notification or banner.
These cookies allow us to count visits, understand traffic sources, and measure how visitors interact with our website so that we can improve its performance and the experience it provides. All information collected by analytics cookies is aggregated or anonymised and does not directly identify individual visitors. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor site performance effectively.
We may use web analytics services to process this data on our behalf. Where such services involve the transfer of data outside the United Kingdom, we ensure that appropriate safeguards are in place.
Our website may include embedded content from third-party providers, such as a Google Maps iframe on our contact page. These third-party services may set their own cookies in order to provide the embedded content and to collect usage information about the embedded feature. We do not control the cookies set by these third parties, and their use is governed by the respective privacy and cookie policies of those providers.
In particular, Google Maps functionality on our contact page is provided by Google LLC and may be subject to Google's Privacy Policy and Cookie Policy. We recommend reviewing Google's policies directly if you wish to understand how Google uses data in connection with these services.
The following table describes the main cookies currently in use on our website. Please note that the specific cookies in use may change from time to time as we update our website and services.
Cookie name: proxsol_session
Purpose: Session management and page state preservation. Required for the website to function correctly during your visit.
Type: Strictly necessary
Duration: Session (deleted when browser is closed)
Cookie name: proxsol_consent
Purpose: Stores your cookie consent preferences so that we do not need to ask for your consent on every page visit.
Type: Strictly necessary
Duration: 12 months
Cookie name: proxsol_lang
Purpose: Stores your language preference if you have expressed one.
Type: Functional
Duration: 6 months
Provider: Google (Maps and Analytics)
Purpose: Map display functionality on the contact page; website analytics and performance measurement. Google may set various cookies including identifiers used to track usage across sessions.
Type: Functional / Analytics
Duration: Variable; see Google's Cookie Policy for details
Provider: Google Fonts
Purpose: Delivery of web fonts used in the website design. Google Fonts may log requests for fonts from Google's servers.
Type: Strictly necessary (functional delivery)
Duration: Session / short-term cache
You have several options for managing or restricting the use of cookies when you visit our website:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, to notify you when a cookie is set, or to delete cookies that have already been stored on your device. The method for doing this varies by browser. You can usually find cookie management options in your browser's "Settings", "Preferences", or "Privacy" sections. Please refer to your browser's help documentation for specific instructions.
Please note that if you restrict or delete all cookies, some features of our website may not work as expected, and you may experience degraded functionality.
If we use Google Analytics, you can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on, which is available for most major browsers at tools.google.com/dlpage/gaoptout.
If we use any advertising cookies, you can opt out of interest-based advertising through the Network Advertising Initiative at optout.networkadvertising.org or through the Digital Advertising Alliance at optout.aboutads.info. Please note that opting out does not remove advertising from our website; it means that the advertising you see will not be personalised to your interests based on your browsing history.
Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to have your online activity tracked. There is currently no industry-wide consensus on how websites should respond to Do Not Track signals. Our website does not currently alter its data collection practices in response to Do Not Track browser signals. You can manage your privacy preferences using the cookie controls described in this policy.
Under the UK Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR, we are required to obtain your consent before placing non-essential cookies on your device. We rely on consent for analytics and functional cookies that are not strictly necessary for the operation of our website. Strictly necessary cookies are placed without consent, as they are required for the website to function. You can withdraw or change your consent preferences at any time by contacting us or adjusting your browser settings.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable legislation, or improvements to the information we provide about our cookie practices. The date at the top of this page indicates when the policy was last updated. If we make material changes to this policy, we will take steps to notify you, such as by posting a notice on our website. We encourage you to review this policy periodically to stay informed.
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
PROXSOLUTIONS LTD
82a, James Carter Road
Mildenhall, Suffolk, IP28 7DE
United Kingdom
Email: Edwards@proxsolutions.diy
Telephone: +44 8765 6090
